A useful wholesale inquiry gives us enough information to understand the product, quantity and destination. You do not need to write a long message—product name, approximate quantity, delivery ZIP code and the type of question are often enough to start.
What we can help with
Contact us when you need clarification before building or finalizing a wholesale order. Common topics include higher quantities than the catalog minimum, mixed-category ordering, delivery requirements, product specifications, recurring purchasing and return or shipment questions.
- Product and MOQ questions
- Larger quantity or recurring-order requests
- Freight planning and delivery-access questions
- Resale-certificate or tax-document questions
- Existing order, shortage or damage questions
- Return-authorization requests
- General company or policy questions
Information that helps us review a quote faster
For a quantity or freight inquiry, include the product name, requested quantity and destination ZIP code. If delivery will be residential, requires a lift gate, has restricted access or needs an appointment, mention that in the message. If you are asking about several products, a short list is fine.
Wholesale contact form
The form is stored in the website database when database access is configured. If the form cannot be saved, you can email us directly.
For an existing order
If you already have an order reference, include it in the subject or message. For a shortage or damage issue, tell us which line item is affected, the quantity involved and whether the outer packaging showed visible damage. Photos of labels, cartons and the product can help with review.
For return requests
Returns should be requested before merchandise is sent back. Include the order reference, product name, affected quantity and reason. Review the Refund & Return Policy for condition and documentation guidance.
For freight and delivery questions
Wholesale freight may depend on pallets, cartons, weight, address type and receiving access. If you need a delivery estimate, tell us whether the location is commercial or residential and whether it has a dock or needs lift-gate service. More detail is available in the Shipping & Delivery Policy.
Response expectations
We aim to review business inquiries in a reasonable timeframe, but response time can vary with request complexity, weekends, holidays, availability checks and freight research. An inquiry is not an inventory reservation. If timing is important, say so in the message so the request can be understood in context.
Mailing and website details
Buyer FAQ
Can I request more than the listed MOQ?
Yes. The MOQ is the minimum shown for online ordering. Use the form to ask about a higher target quantity.
Can I ask about several categories in one message?
Yes. Clothing, appliances and toys can all be discussed in the same inquiry, just as they can be combined in the online cart.
Can I email instead of using the form?
Yes. Email info@californiacontractor.site directly if that is more convenient.