Privacy Policy

CALIFORNIA CONTRACTOR LLC (“we,” “our,” or “us”) operates californiacontractorllc.com as a wholesale catalog and business-order website. This Privacy Policy describes the categories of information we may receive, the purposes for which we use that information, the circumstances in which it may be shared, and choices that may be available to individuals under applicable law.

1. Scope of this policy

This policy applies to information collected through this website, wholesale checkout, contact forms, order-related email communications and other interactions that expressly reference this policy. It does not control the independent privacy practices of banks, payment processors, freight carriers, hosting providers or other third parties whose services may be used in connection with an order. Those organizations may provide their own privacy notices.

Our website is intended primarily for business buyers, retailers, resellers and other commercial purchasers in the United States. It is not designed as a children’s service or as a place for children to create accounts or provide personal information.

2. Information we may collect

The information we receive depends on how you use the site. A simple visit may produce only technical information, while a wholesale checkout may include business, contact and delivery information.

Information you provide directly

• Business name, contact name, email address and telephone number.
• Billing or delivery address, city, state, ZIP code and related delivery instructions.
• Resale certificate numbers or other tax-exemption information that you choose to provide.
• Products, quantities, cart contents, order notes and purchase preferences.
• Information included in a contact form, quote request, return request or support message.
• Purchase-order references, invoice details and business correspondence.

Technical and website-use information

Our hosting environment and standard website technologies may record information such as IP address, browser type, device type, operating system, referring page, approximate region, requested pages, time of access and basic error or security logs. This information is generally used to operate, secure and troubleshoot the website.

3. How we use information

We may use information for legitimate business purposes connected with running a wholesale catalog and processing business inquiries, including to:

• Display and maintain cart and checkout functionality.
• Review product quantities, availability, wholesale minimums and order details.
• Prepare or discuss quotes, invoices, shipping estimates and purchase-order terms.
• Communicate about order status, changes, shortages, delivery requirements or returns.
• Evaluate resale or tax-exemption information when provided.
• Maintain records for accounting, dispute resolution, fraud prevention and legal compliance.
• Detect suspicious activity, abuse, unauthorized access or technical attacks.
• Improve navigation, performance, accessibility and the usefulness of catalog content.
• Respond to questions and requests submitted through the contact page.

We do not need every category of information for every transaction. We aim to limit collection to information reasonably related to the interaction or business process involved.

4. When information may be shared

We do not disclose business-buyer information simply because it has commercial value. Information may, however, be provided to organizations that help us operate or fulfill legitimate business processes. Depending on the order, these may include website hosting providers, email or communications providers, accountants, payment processors, fraud-prevention providers, shipping or freight companies, professional advisers and technology service providers.

Information may also be disclosed when we reasonably believe it is necessary to comply with a valid legal obligation, protect the website or our business from fraud or abuse, enforce contractual rights, respond to an emergency, or participate in a corporate transaction such as a merger, acquisition or transfer of business assets. Where practical, disclosure is limited to information relevant to the purpose.

5. Cookies, sessions and similar technology

The website may use session technology that is necessary for features such as the shopping cart, security tokens and navigation. A session identifier allows the site to recognize a browser during a visit without requiring the cart to be rebuilt on every page. Hosting infrastructure may also use essential cookies or similar mechanisms for security, traffic management or performance.

If analytics, advertising or other non-essential tracking services are added in the future, this policy and any legally required consent choices should be updated to describe them. Disabling essential browser storage may cause the cart or checkout to work incorrectly.

6. Business records and retention

Retention periods vary by the type of record and why it is needed. Order and invoice records may be retained for accounting, tax, warranty, chargeback, dispute and legal purposes. Contact inquiries may be kept while a request is active and for a reasonable period afterward. Technical logs may be retained for a shorter or longer period depending on security and hosting requirements.

We may delete, anonymize or aggregate information when it is no longer reasonably needed, subject to legal recordkeeping duties and the need to preserve information connected with an unresolved dispute or transaction.

7. California privacy considerations

California residents may have rights regarding certain personal information under applicable California privacy laws. The exact rights available depend on whether a particular law applies to the business, the type of information involved, the requester’s relationship with the business and any statutory exceptions.

Where applicable, a verified requester may be able to ask for information about categories of personal information collected, request access to specific information, request correction of inaccurate information, or request deletion subject to permitted exceptions. If a right to opt out of certain sharing or sale applies to a particular practice, the business must provide the method required by law. We do not state that every statutory right applies to every request; requests are evaluated under the law in effect at the time.

Submitting a privacy request

Email info@californiacontractor.site with the subject line “Privacy Request” and explain what you are requesting. We may need information sufficient to verify identity, authority or the business relationship associated with the records. Authorized-agent requests may require proof of authorization where permitted by law.

8. Security practices

We use reasonable administrative and technical measures appropriate to a small business website, such as prepared database queries, session security controls, access restrictions and server-side validation. No website, database, email system or internet transmission can be guaranteed completely secure. Users should therefore avoid placing sensitive financial credentials, passwords, Social Security numbers or full card details into free-text message fields.

If we become aware of an incident that creates notification obligations under applicable law, we will evaluate and address those obligations based on the circumstances.

9. Third-party links and external services

The site may contain links that open email applications, carrier websites, payment services or other third-party resources. We are not responsible for the content, security or privacy practices of independent websites. Review the privacy notice of the service you choose to use before submitting information to it.

10. Children’s privacy

This wholesale website is not directed to children under 13 and is intended for business purchasing. We do not knowingly seek personal information from children through the wholesale checkout. If a parent or guardian believes a child has submitted personal information through the site, contact us so the issue can be reviewed.

11. Changes to this policy

We may update this Privacy Policy when website functionality, business processes or applicable requirements change. The effective date at the top of the page will be revised when a material update is published. Continued use of the website after an update is subject to the version then posted, to the extent permitted by law.

12. Privacy contact